We handle personal information which is received from you or which we have collected by using cookies on our website, in order to administer your purchases and fulfil our obligations to you as our customer. Personal information handled by Minna Parikka Shoes Oy Ltd includes name (first and last name), address information, phone number and email, purchased products and information related to
Purpose for processing personal data
There are several purposes for the processing of your personal data by Minna Parikka:
To provide our services and carry out our responsibilities arising from an agreement with you
Minna Parikka processes your personal data in the first place to be able to deliver our services and products to you and to run, maintain and develop our businesses. We use the data for example to handle your payments or any refunds (where applicable) and to provide our partners (e.g. our franchisees) with the information necessary for the delivery of services and products and marketing of products. If you contact our customer service, we will use the information provided by you to answer your questions or solve your complaint. In order to ensure that our services and products are in line with your needs, these data can be used for things like customer satisfaction surveys. We might also request another party to do this for us.
For customer communication (including marketing)
Minna Parikka processes your personal data to contact you regarding our products and services and to inform you of changes to our products and services. Your data are also used for research and analysis to improve our products, services and our websites. We may also use your data entered on our websites in certain cases to send information and marketing communication by e-mail, provided that you have given us consent to that or other legitimate grounds for such marketing communication exists.
For quality improvement, trend analysis and customer services
We may also process information about your use of the services to improve the quality of our services and products e.g. by analysing any trends in the use of our services. When possible, we will do this using only aggregated, non-personally identifiable data. We may use personal data for customer care and for providing customer services and facilitating customer communication.
Legitimate grounds for processing and storage limitation
Minna Parikka processes your personal data to perform our contractual obligations towards you and to comply with legal obligations. Furthermore, we process your personal data to pursue our legitimate interest to maintain and develop our businesses.
Processed Data and Sources of Data
Minna Parikka collects two types of information from our customers: (i) Customer Data; and (ii) Technical Data. Although we do not normally use Technical Data to identify you as an individual, you can sometimes be recognized from it. In such situations, Technical Data can also be considered personal data under applicable laws.
We may collect the following basic Customer Data and store it in the Register: (i) first and last name; (ii) e- mail address, telephone number, address; (iii) payment information and transactional data. In addition, we may collect the following data arising from the customer relationship (i) information relating to maintaining the customer relationship; (ii) information on marketing permissions; and (iii) customer service data.
We may collect Customer Data from our customers and visitors in a variety of ways, including, when they register to our services or purchase products, when they transact in one of our stores or the stores operated by our franchisees or in our webstore, when they submit customer feedback, claims or other communication or when they subscribe to a newsletter or fill out a form. Further, please note that we also collect details of any transactions and payments you carry out through our services or webstores. We will collect Customer Data from customers and visitors only if they voluntarily submit such information to us or carry out transactions or payments through our services or sites. We may also update and supplement personal data with information provided by third parties in accordance with applicable data protection laws.
We and/or our authorized third party service providers, may automatically collect Technical Data when you visit or interact with our services or sites. Technical Data may include the browser name, the type of computer or device, time spent on website, interaction with the services, URL of the website you visited before and after visiting the Services, the time and date of user visits, surfing habits, IP address, operating system and the Internet service providers utilized and other similar technical information.
Our websites use Google Analytics and other web analytics services to compile reports on visitor usage and to help us improve our sites and services. For an overview of Google Analytics, please visit
http://www.google.com/analytics/. You can opt-out of Google Analytics with this browser add-on tool:https://tools.google.com/dlpage/gaoptout
Transfer to countries outside Europe
Minna Parikka may transfer your personal data to countries outside the European Union and the European Economic Area. When we transfer any data to a country for which no adequacy decision of the European Commission exits, such transfer will be subject to the provisions of the (standard or other) clauses adopted by the European Commission. If you wish to know more about international transfers of your personal data, you may contact us via the contact details above.
We only share your personal data within the organisation of Minna Parikka if and as far as reasonably necessary to perform and develop our services, e.g. with our customer service and marketing employees.
We do not share your personal data with third parties outside of Minna Parikka unless one of the following circumstances applies:
For legal reasons
We may share your personal data with third parties outside Minna Parikka if we have a good-faith belief thataccess to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of Minna Parikka, our users or the public as far as in accordance with the law. When possible, we will inform you about such processing.
For other legitimate reasons
With your explicit consent
We may share your personal data with third parties outside Minna Parikka for other reasons than the one mentions before, when we have your explicit consent to do so. You have the right to withdraw this consent at all times.
Right to access
Minna Parikka offers you access to the personal data we process. This means you can contact us asking us to inform you about your personal data that we have collected and processed and the purposes such data are used for. We may charge a processing fee in case less than 12 months have passed since your last data request.
Right to correct
You have the right to have incorrect/unprecise, incomplete, outdated, or unnecessary personal data we have stored about you corrected or completed by contacting us.
Right to deletion
You may also ask us to delete your personal data from our systems. We will comply with such request unless we have a legitimate ground to not delete the data. After the data have been deleted, we may not immediately be able to delete all residual copies from our active servers and backup systems.
Right to object
You may object to certain use of your personal data if such data are processed for other purposes than necessary for the performance of our services or for compliance with a legal obligation. You may also object any further processing of your personal data after prior given consent. If you object to the further processing of your personal data, this may lead to fewer possibilities to use our websites and other services. You have the right to opt out of receiving electronic direct marketing communications from us by clicking on the opt-out link provided in all marketing communications we send you, and choosing not to receive marketing communications from us in the future. You also have the right to prohibit us from using your personal data for direct marketing purposes, market research and profiling by contacting us on the addresses indicated above.
Right to restriction of processing
You may request us to restrict certain processing of your personal data. If you restrict certain processing of your personal data, this may lead to fewer possibilities to use our websites and other services.
Right to data portability
You have the right to receive your personal data from us in a structured, commonly used format in order to transmit the data to another controller.
How to use your rights
You may use these rights by sending a letter or e-mail, including your name, address, phone number and a copy of a valid ID to us on the addresses set out above. If your request regards personal data in a cookie, you have to enclose a copy of the said cookie. We may request the provision of additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded. In case you consider our processing activities of your personal data to be inconsistent with the applicable data protection laws, you may lodge a complaint with the local supervisory authority for data protection.
We will take all reasonable, appropriate security measures to protect Minna Parikka and our customers from unauthorised access to or unauthorised alteration, disclosure or destruction of personal data we hold. Measures include, where appropriate, encryption, firewalls, secure facilities and access rights systems. Should despite of the security measures, a security breach occur that is likely to have negative effects to your privacy, we will inform you about the breach as soon as reasonably possible.
Changes to privacy and cookie policies